PS
Pheeha S
1 reviews | Active since Oct 2024
25 Nov 2024, 11:33
It is always a hustle to get help from a guy called thakgatso,he helped me with property insurance but evertime when I want to update he doesn't respond to my emails, I have to get hold of him via the lady who referred me to him
It is always a hustle to get help from a guy called thakgatso,he helped me with property insurance but evertime when I want to update he doesn't respond to my emails, I have to get hold of him via the lady who referred me to him. I'm really disappointed by his behavior.
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Replies (1)Old Mutual Insure's replyOfficial
25 Nov 2024, 11:38Dear Pheeha
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
Yours sincerely
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply25 Nov 2024, 11:38
Official
Dear Pheeha
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
Yours sincerely
Assessor: Complaints & Continuous Improvement
