MS
Mtswene S
1 reviews | Active since Feb 2021
12 Apr 2023, 13:17
iStore inSure is *******
I app**** for their iStore inSure more than a week ago, but still have received no feedback… they’re running that division like a ****a shop.
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Old Mutual Insure's replyOfficial
13 Apr 2023, 07:37Dear Mtswene Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely
Assessor: Complaints & Continuous Improvement
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply13 Apr 2023, 07:37
Official
Dear Mtswene Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely
Assessor: Complaints & Continuous Improvement
Assessor: Complaints & Continuous Improvement