Is Old Mutual Insure actively supporting *****?

Is Old Mutual Insure actively supporting *****? As a former target of Identity Theft, I have an up to date account with TransUnion. I received a sms telling me that an Insurance enquiry had been done against my credit report. I am not a client of Old Mutual Insure, nor do I wish to be. I called the number provided on the Credit report *** ref Greenbox) and was first passed to the claims department who cut the call. Then I called and asked to speak to ***** department only to be told that the number that the switchboard transferred me to is NOT Old Mutual Insure but is a Service Provider to them. The individual that I spoke to took a partonising and condescending tone with me, making it seem as though I was completely ******** and not giving him a chance to explain. When I gave him the requested chance to explain, he idiotically repeated himself again and then aid that I must provide "all necessary information" and they will send it to Old Mutual and I must call back in 6 to 8 weeks. So, to recap - Old Mutual Insure did an enquiry against my credit report without consent. When I tried to find out what it was about, it seems wasn't actually Old Mutual Insure. The entity that it appears to be, presented a highly convoluted and obfuscated process to follow to get a response on a very simple request. This seems like the Smoke and mirrors used by ********** to me.