1 reviews | Active since Apr 2013
Invalid rejection and contradicting reason
Took out their motovaps (vehicle mechanical warranty) last year. 2022-02-25 driving my car it shut down and when restarting it missfired and barely could drive. had it towed in to workshop. 2022-03-16 report and quote sent to policy for review and approval. 2022-03-17 assessor is sent to evaluate. 2022-03-18 claim is reject and please read carefully the contradicting rejection. This car has full service history and not a cent is spared when it comes to maintenance.
THE REASON YOUR CLAIM HAS BEEN REJECTED Your policy covers sudden and unforeseen mechanical failure as described in the policy wording issued to you. The claim submitted does not meet the criteria of mechanical failure and is deemed to form part of normal vehicle maintenance.
The joke is they say they only cover "Unforeseen mechanical failure" which I had and then further say its forms part of my "normal vehicle maintenance" which I have a full history and up to date.
1st I will go as far as taking them to court (I already contacted a lawyer and ombudsman) i will then go to every social network and inform people of this policy
