*********** insurance company

I have only been covered for a month and I am ready to cancel with this insurer because I can already forsee a stressful journey!! You will be ********** your hard earned money! I was double debited and the answers as to why that happened is bizarre! I sent proof with my bank statements and what the policy schedule states, instead I was made to feel as though their incompetence was my fault! There is no sense of urgency to assist me get my refund from both the broker and the manager! I sent an email this morning asking for feedback and I did not get a response. Frustrated is an understatement!