Insurance Claim

<p>I have been trying to claim for damages on my vehicle through third party claims, if they answer the call I am lucky then i get transfered to different people who cannot assist. I sent through required documents and was allocated a person, she answered her phone once out of 9 times. she didnt check the attachments properly last week and said documents where incomplete I had to explain to her how to scroll on PDF and find the rest of the attachments. Then i was asked to call later which was on Friday, then when I called another person said I must call on Monday. I called on Monday and then she checked my documents and said I must call on Wednesday. Today I called every 30 mins no answer, I called the main line and then was transfered to someone else who tells me the status on my claim still says waiting for "thrid party contact" and she has gone on leave until Monday.</p>