Indwe and Old Mutual poor man's scheming

Old mutual employed Alvin Willam for the purpose of maximize their return. He is like ****** to the insurance industry. I got involved in a car accident on the 11 April 2022. After the accident, I called Indwe/Old Mutual to report the accident. Alwin Willam and Daphne Bosman ensured that they disconnected their contact channels. I couldn't reach the insurance when I called to report the accident. I eventually called EMS, and they answered. On the 12 April 2022,I was still given the run around. Eventually, after spending a lot on my airtime trying to get hold of the insurance I am paying in case of need, they answered. I informed them that I needed to leave for Kimberley on the 14th April 2022. I told them they had to pick up my car on the 13th April as I was gonna gonna leave on the 13th April 2022. Nice, the courtesy car was delivered on the 13th April 2022,and my car was also picked up on the 13th April 2022. I got an email advising me that my claim has been allocated to this ALVIN WILLIAM person(very pathetic individual). I waited to get feedback from him, and guess what, HE WENT ON VACATIONAL LEAVE WITHOUT INFORMING ANYONE. Me being me, on the 25th April 2022,I called Old Mutual asking for this Alvin William person. I was told he is on leave. On the 26th April 2022,I personally wrote an email to Daphne Bosman and Isaac Motswai requesting an update from them, and to also make it clear that we are halfway through the courtesy car hire period and no one is saying anything to me. I made it clear to them that I am not going to be immobile as a result of their failure to address the matter after 14 days. Daphne Bosman acknowledged my email and allocated my claim to Kgotso. Kgotso sent me an email apologizing and promised to improve on communication. The monster(Alvin Willam realised that I was to get the service I've been paying for, and to him it was not going to happen). I received an sms from Europar car informing me that I needed to take the hired car back. I copied Europcar sms to the email I sent to the MONSTER ALWIN WILLAM, including Daphne Bosman and Isaac. I then asked them whether I could go pick up my car, seeing that I had to return the courtesy car. This was on Wednesday 17th May 2022. The devil himself, ALWIN WILLAM RESPONDED VIA EMAIL, TELLING ME THAT OVER AND ABOVE THE 30 DAYS THEY HAVE EXTENDED THE CAR HIRE BY 5 DAYS.. HIS DEMONIC CAME BACK URGENTLY, AND TODAY ON FRIDAY 20TH MAY 2022,HE(ALVIN WILLIM-THE LIVING DEVIL HIMSELF) SENT ME A MAIL INFORMING ME THAT HE CANCELED THE CAR HIRE AFTER 35 DAYS, AND THAT IF I WISH TO CONTINUE USING EUROPAR CAR HIRE IT WOULD BE TO MY ACCOUNT. UNFORTUNATELY, I WAS DRIVING THEN, AFTER GETTING HIS EMAIL, I RESPONDED TO SAY I AM PREPARED TO SEND THE HIRED CAR BACK, PROVIDED MY CAR IS READY BY TOMORROW, FAILURE TO THAT WOULD MEAN OLD MUTUAL WILL HAVE TO FOOT THE BILL. THE DEVIL IS STILL SLEEPING(ALVIN WILLAM), I'LL WAIT FOR HIS RESPONSE.

ONE QUESTION FROM MYSELF, WHY DID IT TAKE INDWE AND OLD MUTUAL TO AUTHORIZE THE CLAIM AFTER 14 DAYS(AFTER I ALSO FOLLOWED UP ABOUT THE CLAIM). BUT I UNDERSTAND THEY SENT THEIR DEVIL ALVIN WILLAM DELIBERATELY ON LEAVE TO COME BACK AND FRUSTRATE THE #### OUT OF MY MIND. FORTUNATELY, I KNOW MY RIGHTS, AND I WON'T BE BUL**** BY THIS ALVIN WILLAM. HE CAN GO BULLY HIS WIFE OR GIRLFRIEND, NOT ME.

ALVIN WILLAM, WILL MY CAR BE READY TOMORROW SO I CAN TAKE YOUR FRIEND'S COURTESY CAR BACK AND PICK UP MY CAR? FAILURE TO ENSURE THAT MY CAR IS READY, YOU AND ORGANIZATION WILL BE RESPONSIBLE FOR THE CAR HIRE COSTS..... I AIN'T A *****.....