1 reviews | Active since Sept 2015
INCORRECTLY DEBIT ORDER
Good day
I have cancelled my policy 30/06/2017. On 17/07/2017 you took a debit order for R34.91.
On the 18/07/2017 The told me 7 working days and you will refund me. On the 31/07/2017 They told me 7 working days, and she will marked it urgent. Today 21/08/2017 They told me it is a credit and not a debit. I must forward proof of banking details.
Please let me know IF you are interest to help me, but I have lost more that R34.91 of airtime now. I do have some more information.
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest.
Regard’s
Old Mutual Insure Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest.
Regard’s
Old Mutual Insure Customer Experience