MP
Mawulom P

1 reviews | Active since Jun 2014

05 Feb 2018, 10:15

*********** work ethics

So this is what i found in my mail box for Coenraad De Jager.

Your financial institution has advised us that your premium is unpaid due to payment having been stopped. Regretably such action initiates automatic cancellation of your policy. The cancellation date of your policy is the day immediately prior to date on which your premium was stopped. You are welcome to contact either your insurance adviser or your nearest Old Mutual Insure office should the information provided to us by your financial institution be incorrect. Regards Coenraad De Jager Executive: Commercial, Personal & Distribution.

You guys are very slow in doing business and i find this e-mail very humiliating and i demand Coenraad De Jager to personally give me a call and give reasons for sending this nonsense. I will surly shop around.

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply07 Feb 2018, 10:15
Official

Thank you for bringing the above matter to our attention.

We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.

We are investigating your concerns and will revert soonest

Old Mutual Insure Customer Experience