SF
Susan F
1 reviews | Active since Jan 2015
16 Oct 2024, 17:46
Immediate response
I send emails since Monday for a claim form to different email addresses but no one reply. I got a bit worried and my daughter gave Katlego Lagae's email address and mentioned that she got an response immediately! Believe me, in a few minutes I received the claim forms. Katlego Lagae you are a star!! Thank you! I hope they appreciate you!!
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Old Mutual Insure's replyOfficial
17 Oct 2024, 10:14Dear Susan
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
Warm Regards
Assessor: Complaints & Continuous Improvement
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
Warm Regards
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply17 Oct 2024, 10:14
Official
Dear Susan
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
Warm Regards
Assessor: Complaints & Continuous Improvement
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
Warm Regards
Assessor: Complaints & Continuous Improvement