I would like to thank Muhammed Dabhelia for handling my complaint and ensuring that it was escalated to Adminplus

I would like to thank Muhammed Dabhelia for handling my complaint and ensuring that it was escalated to Adminplus. I appreciate the confirmation that my policy has been successfully reinstated and that the March 2025 premium will be refunded within the stated timeframe. I also acknowledge the involvement of Siviwe Mzele (Senior Adminplus) in resolving the matter. While the issue took some time and required follow-ups, I am satisfied that it was eventually investigated and resolved. Thank you for addressing my concern and for the commitment shown to improving customer service.