I would like to take a moment to compliment Karabo Manaka for such a wonderful service this Morning

I would like to take a moment to compliment Karabo Manaka for such a wonderful service this Morning. She has made my day special with such patience, listening skill and going the extra mile to assist me. I could see and feel the service with a smile over the phone. May you continue flying the Old Mutual Insure flag high my sister with such a customer centric approach.