MLEl
Mrs L Easthorpe luette

1 reviews | Active since May 2023

21 Sept 2023, 08:38

I was assisted by Ridolf Coertzer in the Personal Lines section with regards to a query that was taking a very long time to be resolved by the Call centre and after he intervened the query was resolved almost immediately

I was assisted by Ridolf Coertzer in the Personal Lines section with regards to a query that was taking a very long time to be resolved by the Call centre and after he intervened the query was resolved almost immediately. Ridolf Coertzer is very professional and efficient, and His customer service is outstanding. Old Mutual Call Center requires more staff like him, and I see him as an asset to the company. Well done on a great job done, Ridolf Coertzer, and keep up on the excellent work provided and keep your flag flying high 👌👍🌟

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply21 Sept 2023, 08:43
Official
Dear Mrs L Easthorpe
 
Thank you for the wonderful compliment, we will pass this on to the relevant department.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement