EE
Elsa E

1 reviews | Active since Oct 2024

17 Oct 2024, 15:18

I spoke to 4 consultants till I got to Goodness, not only did she take up my escalation, she kept me informed throughout the day and she called when when the matter was resolved

I spoke to 4 consultants till I got to Goodness, not only did she take up my escalation, she kept me informed throughout the day and she called when when the matter was resolved. What a great brand ambassador for OM.

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply18 Oct 2024, 10:10
Official
Dear Elsa 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement