RR
Rachel R
1 reviews | Active since Aug 2023
02 Dec 2024, 19:50
I recently contacted Old Mutual, the insurer of my car, to obtain confirmation of my insurance
I recently contacted Old Mutual, the insurer of my car, to obtain confirmation of my insurance. I had the pleasure of being assisted by Mr. Thanyani Mukwevho, who provided exceptional service. He confirmed my insurance details and explained that Old Mutual could also provide a border letter directly, which was an added bonus. Although we experienced network challenges that caused the call to drop, Mr. Mukwevho demonstrated outstanding dedication by calling me back promptly. His professionalism, friendly demeanor, and willingness to go the extra mile made the entire process seamless. I truly appreciate his excellent service and highly recommend him to anyone needing assistance with their insurance.
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Replies (1)Old Mutual Insure's replyOfficial
03 Dec 2024, 15:21Dear Rachel
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
Warm Regards
Assessor: Complaints & Continuous Improvement
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
Warm Regards
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply03 Dec 2024, 15:21
Official
Dear Rachel
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
Warm Regards
Assessor: Complaints & Continuous Improvement
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
Warm Regards
Assessor: Complaints & Continuous Improvement
