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Margaret marge.greyling

1 reviews | Active since Jul 2025

25 Jul 2025, 16:55

I phoned for a small amendment to our policy and Karabo did so much more than that

I phoned for a small amendment to our policy and Karabo did so much more than that. She assisted in registering me to also deal with Old Mutual, which I could not do before. My husband, the policy holder is hard of hearing and I do all the adminstration on his behalf. Karabo also informed me on various matters we did not know, all for the benefit us as policy holders. We are truly thankful for her kind and patient assustance

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply28 Jul 2025, 08:47
Official
Dear Margaret 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement