1 reviews | Active since Jun 2017
I need my vehicle!
<p>I submitted a 3rd party claim in February 2017.</p> <p>It took M&F 3 months to approve the claim after my case was shoved from one agent to another.</p> <p> </p> <p>After they finally approved it they stated that the funds will reflect within 10 working days.</p> <p>I sent my vehicle in for repairs however it is now day 16 and still no funds have been received.</p> <p> </p> <p>I follow up daily and they say they will get back to me however no response.</p> <p> </p> <p>It is causing me great discomfort as I cannot collect my vehicle which has been standing at the panelbeaters since last week!!</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest.
Regard’s
Old Mutual Insure Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest.
Regard’s
Old Mutual Insure Customer Experience
Good day Andriette,
Please note that an amount of R17 990.96 has been paid on the 12/06/2017.
Thank you
Regard’s
Old Mutual Insure Customer Experience
Good day Andriette,
Please note that an amount of R17 990.96 has been paid on the 12/06/2017.
Thank you
Regard’s
Old Mutual Insure Customer Experience