SS
Sinalo S

1 reviews | Active since Sept 2024

26 Sept 2024, 12:55

I have had the worst experience with Old Mutual from delays in claims to no responses when I contact them via email however I called to eventually cancel my contract with them I was assisted by a consultant called Thatho K who was really helpful, friendly

I have had the worst experience with Old Mutual from delays in claims to no responses when I contact them via email however I called to eventually cancel my contract with them I was assisted by a consultant called Thatho K who was really helpful, friendly and he listened effictively. I am giving the 5 stars to him despite my previous bad experience with the organization and other consultants

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply30 Sept 2024, 13:11
Official
Dear Sinalo 
 
Thank you for the compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement