SS
Sinalo S
1 reviews | Active since Sept 2024
26 Sept 2024, 12:55
I have had the worst experience with Old Mutual from delays in claims to no responses when I contact them via email however I called to eventually cancel my contract with them I was assisted by a consultant called Thatho K who was really helpful, friendly
I have had the worst experience with Old Mutual from delays in claims to no responses when I contact them via email however I called to eventually cancel my contract with them I was assisted by a consultant called Thatho K who was really helpful, friendly and he listened effictively. I am giving the 5 stars to him despite my previous bad experience with the organization and other consultants
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Replies (1)Old Mutual Insure's replyOfficial
30 Sept 2024, 13:11Dear Sinalo
Thank you for the compliment, we will pass this on to the relevant department and individual.
Warm Regards
Assessor: Complaints & Continuous Improvement
Thank you for the compliment, we will pass this on to the relevant department and individual.
Warm Regards
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply30 Sept 2024, 13:11
Official
Dear Sinalo
Thank you for the compliment, we will pass this on to the relevant department and individual.
Warm Regards
Assessor: Complaints & Continuous Improvement
Thank you for the compliment, we will pass this on to the relevant department and individual.
Warm Regards
Assessor: Complaints & Continuous Improvement
