TM
Thembeka M

1 reviews | Active since Aug 2022

04 Mar 2025, 10:09

I have been struggling with my device repair request claim since December last year

I have been struggling with my device repair request claim since December last year. I was always being sent from pillar to post, up until the 26th of February 2025. When I reached out to the complaints department under old mutual insure, Muhammed assisted me at the moment I am supper happy client or customer as my complaints were resolved quickly after straggling for months. Thank you so much Muhammed keep up the good work.

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply04 Mar 2025, 11:19
Official
Dear Thembeka 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement