tT
tillymathildah T

1 reviews | Active since Jan 2017

26 Mar 2026, 20:30

I had such a great experience with the claims service team! From the moment I registered my claim, everything was handled with professionalism, efficiency, and genuine care

I had such a great experience with the claims service team! From the moment I registered my claim, everything was handled with professionalism, efficiency, and genuine care. A special thank you to the Makopi Sedia who assisted me — Her communication was clear and consistent, and I was kept updated every step of the way. It really made a stressful situation so much easier to deal with. Excellent service like this truly stands out. Keep up the amazing work!

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply26 Mar 2026, 20:55
Official
Dear Mathildah

Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.

Warm Regards 

Assessor: Complaints & Continuous Improvement