DM
Desiree M

1 reviews | Active since May 2025

12 May 2025, 16:06

I had a serious problem after realizing that my premium is abnormally high with the company that I value so much

I had a serious problem after realizing that my premium is abnormally high with the company that I value so much.I've been with you for years and only realized now when I was shopping around for my second car that I've been paying a lot.Instead of leaving the company that I highly respect ,appreciate and recommend,I lodged a complain/dissasfaction coz I had cheaper Quotes with me. Shari Alexander,my best consultant ever,did a wonderful job.She managed to retain me,by negotiating with the boss,a job well done.I am now a very happy client with my favorite service provider that I have been with for so many years. I appreciate all the efforts taken.I wish my best company growth and prosperity. Thank you Happy client Thage MD

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply13 May 2025, 09:33
Official
Dear Desiree 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement