I had a premium query and Thato Rapatla went out of his way to sort out the issue for me

I had a premium query and Thato Rapatla went out of his way to sort out the issue for me. He was super friendly and he knew exactly how to assist me with my query. Thato was very thorough and he explained everything to me in a very clear and friendly way so that I can fully understand. OMI can be very proud of him, he deserves a Bells and a day off 😊