KM
Klaas M

1 reviews | Active since Nov 2013

10 Oct 2024, 19:24

I called in with an ...

I called in with an unhappy client who wanted to cancel or move his policy because of Premium on a new car he was adding on his policy, Nkosinathi Msimanga saved the day with his understanding of how it's important to retain and keep a happy client, he really went out of his way to help retain our client.

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply11 Oct 2024, 08:45
Official
Dear Klaas 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement