SS
Sulene S

1 reviews | Active since Nov 2024

07 Nov 2024, 16:13

I called in to review my policy as I was very upset coming to know that there was an excess added on my policy without my knowledge

I called in to review my policy as I was very upset coming to know that there was an excess added on my policy without my knowledge. I called in today and spoke to a very nice and awesome consultant named Refilwe, and I regained my trust in Old Mutual again. He not only gave me excellent servise and advise, but also manage to lower my premium to an affordable price with a no excess as I had before. I am really recommended him to everyone and give him a 5 star 👌🌟🙏

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply08 Nov 2024, 13:10
Official
Dear Sulene 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement