E
Eugene

1 reviews | Active since Sept 2024

26 Sept 2024, 17:00

I called in to Reins...

I called in to Reinstate a Lapsed Policy, we faced some technical issues, however, with the help perseverance and efficiency of Nonhlanhla Ndlovu (together with her manager Richard) my Policy was speedily Reinstated with my Client retained and smiling.....Hats of to the Team at OMI they really go the extra mile to always ensure Customer Satisfaction....Keep up the brilliant, outstanding and dedicated work Guys

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply30 Sept 2024, 14:14
Official
Dear Eugene 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement