ES
Elisa S

1 reviews | Active since Jul 2023

02 May 2024, 13:00

I am not happy with Old Mutual because I was disappointed, the refuse to take my claims twice

I am not happy with Old Mutual because I was disappointed, the refuse to take my claims twice. And now their Instament has increased with R414 from R616

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply03 May 2024, 08:26
Official
 Dear Elisa 
 
Complaint about service 
  
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. 
  
We look forward to resolving this matter in a manner that you will find satisfactory. 
 
Yours sincerely 
Assessor: Complaints & Continuous Improvement