I am a broker and phoned for discount on a quotation

I am a broker and phoned for discount on a quotation. There was a slight error causing the premiums to increase. Mthabisi Sibiya assisted me and was able to resolve the matter swiftly. He was friendly and clearly understood the request and position we were in. His actions ensured the client was happy and the business was placed with Old Mutual Insure. This is my way of giving credit to someone of his excellence.