CR
Caviner R
1 reviews | Active since Dec 2020
01 Dec 2023, 13:00
Horrible insurance
Old mutual car insurance kept debiting my account and increasing premiums every month without letting me know. The amounts they would debit from my account varied and was different from my premium. I would never do this insurance again.
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Old Mutual Insure's replyOfficial
04 Dec 2023, 07:59Dear Caviner
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply04 Dec 2023, 07:59
Official
Dear Caviner
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement