NE
Nadine E
1 reviews | Active since Oct 2020
10 Oct 2020, 14:31
Hit and run and they wont fix
My car was hit while standing on the pavement outside my yard and the person who hit my car just drove off . I dont have any details or particulars and after reporting it to the police and submitting my claim they said they wont pay becaise i couldnt supply the details of rhe 3rd party who hit my car
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual Insure's replyOfficial
12 Oct 2020, 12:52Dear Nadine Erasmus
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply12 Oct 2020, 12:52
Official
Dear Nadine Erasmus
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand