TS
Theo S
1 reviews | Active since May 2014
24 Feb 2026, 12:16
Hidden catch
Attempting to claim after a house *******, my total to replace was around R17000. OMinsure has a formula if you ynder unsured( I only wanted to insure my 3 ticket items,. Their "formula' will give me R5000. ************* and has me looking elsewhere for a company that actually does what it says
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Old Mutual Insure's replyOfficial
24 Feb 2026, 12:20Dear Theo Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply24 Feb 2026, 12:20
Official
Dear Theo Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Assessor: Complaints & Continuous Improvement