Having issue with my old mutual insure username

Item: Old Mutual Insure
Rating: 5
Author: Mohammed R

Good day I have an issue with old mutual insure website. I have forgotten my username. I am having difficulties resetting it. Could someone please assist me asap.

ID Number: *** Policy Number: ***

Helpful (0)

Replies (2)

Old Mutual Insure's replyOfficial

02 Aug 2024, 12:25

Dear Mohammed

Complaint about service

We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.

We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.

We look forward to resolving this matter in a manner that you will find satisfactory.

Yours sincerely

Assessor: Complaints & Continuous Improvement

Old Mutual Insure's reply02 Aug 2024, 12:25

Official

Dear Mohammed

Complaint about service

We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.

We look forward to resolving this matter in a manner that you will find satisfactory.

Yours sincerely

Assessor: Complaints & Continuous Improvement

Mohammed R's updateReviewer Update

03 Aug 2024, 17:10

Good day I was promised someone would assist me but nobody has gotten back too me right up until now which is frustrating.
Will someone assist me in regards too this matter.

Mohammed R's update03 Aug 2024, 17:10

Reviewer Update

Good day I was promised someone would assist me but nobody has gotten back too me right up until now which is frustrating.
Will someone assist me in regards too this matter.