RN
Rolene N

1 reviews | Active since Nov 2010

10 Oct 2025, 17:06

Had an issue with regards to my insurance debit not going through and after 2 failed attempts it had lapsed

Had an issue with regards to my insurance debit not going through and after 2 failed attempts it had lapsed. Received a call from Meshack Sitole who had been so friendly and efficient and assisted me with such ease. Even after assisting me I had requested further changes which he gladly assisted me with. Even after not being able to reach me after several attempts, he still proceeded to contact me relentlessly and was successful. Well done Meshack. Appreciate ur efficient service.

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply13 Oct 2025, 07:25
Official
Dear Rolene 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement