MNm
Mtholephi Ndaba mtholephi.ndaba

1 reviews | Active since Nov 2024

19 Nov 2024, 07:36

Had an Elite claim for a non motor claim (Claim number ***) and was assisted by a claims negotiator namely Tshepang Mache who was incredibly helpful and professional with the entire process

Had an Elite claim for a non motor claim (Claim number ***) and was assisted by a claims negotiator namely Tshepang Mache who was incredibly helpful and professional with the entire process. Not once did I call to follow up I was updated timeously with the claim, which made my job easy dealing with the client directly as I work for a broker. Keep up the good work‼️

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply19 Nov 2024, 09:46
Official
Dear Mtholephi 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement