Good Service

I have lodged a complaint against some plumbers that were dispatched by Old Mutual Insure Home Emergency Assistance. My geyser circuit switch was tripping before warming the water, the plumbers came and replaced the element and the thermostat but the problem persisted. The electrician came and replaced the circuit switch and all was well. Now the problem was to identify whether the geyser problem was fixed by the plumbers or the electrician. MARITZA CORNELIUS from Old Mutual complaints and Lindeni Thuse from Digicall handled the issue like PROS.

They were very patient with while I was expressing my frustration and managed to identify that the electrician resolved the problem and also managed to get the plumbers to refund me the funds that I paid them.

Keep up the good work, this is the kind of service that we need. Excellent!