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Prashailyn

1 reviews | Active since Mar 2026

25 Mar 2026, 08:41

Good overall experience, premiums higher than expected

Good overall experience, premiums higher than expected. Online portal needs work to improve customer experience.

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply25 Mar 2026, 10:15
Official
Dear Prashailyn 
 
Kindly assist us with your policy number, claim number or id number in order for us to trace your policy and refer your complaint through to the relevant department. Please accept our sincere apologies for any inconvenience caused. 

Yours sincerely 
Assessor: Complaints & Continuous Improvement