PP
Pieta P

1 reviews | Active since May 2016

11 May 2016, 08:45

Freelander 2 Broken!

<p>I have had the worst feedback service given by the insurance company Mutual & Federal regarding a claim registered for damage to my parent's Land Rover. It is absolutely shocking the arrogance and non co-operative attitude I have received after enquiring why the claim was turned down, without a proper report written indicating the findings which it was based upon.</p> <p> </p> <p>I am so glad my insurance is with Santam as I have had not experienced such bad service anywhere else. Never ever will I recommend M&F to anyone!</p>

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply11 May 2016, 09:08
Official

Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest

Regards


Mutual and Federal Customer Experience