TD
Takalani D
1 reviews | Active since Sept 2015
03 Oct 2015, 10:47
*****
I contacted one of Mutual and Federal brokers for an insurance quote. I later received an email with the quote but I never accepted it. I received an alert from Transunion that a company accessed my profile this morning. When I checked on my profile,they have added car insurance which I did not accept.<br> <br> I want them to remove it from my profile because I never accepted their quote. I even informed the broker that I am no longer interested.<br> <br> I never signed any new car insurance with Mutual and Federal, please remove it from my credit profile!!
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Replies (1)Old Mutual Insure's replyOfficial
05 Oct 2015, 07:36Hello EnoughGp,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Old Mutual Insure's reply05 Oct 2015, 07:36
Official
Hello EnoughGp,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
