Failing to Deliver

So since January 2020 I have been fighting to get my car sorted by OM Insure. And now that I have had another accident I am told that they won't fix it. RE: ***, *** & ***, this is the other 3 claim that was not done correctly. After Anastasia Maimane all of it has been resolved, or so she claimed to the Ombudsman. Yet we have not received a mail or call from her or any person form OM Insure to mention when our car had to go back to the previous ABR. Currently Regan Bruintjies is currently giving us a run around cause he said accordidge we received a payout. Yet we received nothing on the previous claims. His favourite words is (I will investigate the matter now .) A month later nothing and now knowing that out car needs to come home he said he will call me back on Tuesday not only by him but also team members that I have spoken to nothing happens.

OM Insure does not know what client service is. They are failing in all aspects. I hope Regan or Anstatia's team leader or manager will call me cause I will be at Old Mutual Pinelands requesting answers that the Negotiator could not assist with.