Extremely Poor Service

M & F were the insurers responsible for my claim. During the Gale force wind in July, my roof was buckled and my windows damaged. M&F appointed Proloss as the assessors. It took Grant from Proloss took a very long time to approve the repair. The matter dragged on for ages. Eventually he appointed Levenbach to do the repair. They then also use subcontractors. Now after a long manufacturing time they installed the roof. I spent hours and hours of trying to organise the repair. Grant from Proloss was not assisting. Nobody in fact was assisting. I tried to organise everything myself as nobody would help. Then I had no roof and had to take my own measure to protect the property from rain. Then they put a new roof on and it also buckled under the wind. No I also don't have windows. I am absolutely desperate. Very poor from M&F