AM
Alexander M
1 reviews | Active since Dec 2015
18 Feb 2016, 09:06
Extreme slowness to reply to ombudsman
My shed was damaged first week in October<br> M+F sent an assessor and made me a very low settlement offer<br> Took case up with ombudsman<br> Previous reply to ombudsman and me took 5 weeks to compile<br> Am again waiting since 4 February for any correspondence<br>
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Replies (1)
Old Mutual Insure's replyOfficial
18 Feb 2016, 09:17Hello charon03,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Old Mutual Insure's reply18 Feb 2016, 09:17
Official
Hello charon03,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience