Extension of car hire

Hi..<br> This is the mail that was send to the complaints department..<br> A rental car was hired for me while my vehicle was in for repairs.<br> I did pick up my car on the 02/02/2015 from the workshop, which I am not happy with the work as well, that's another issue thou.<br> The agreement I signed with AVIS was for 10 days, return was to be on the 05/02/2015,I received a message today stating that the vehicle need to be dropped off on the 02/02/2015 or additional cost will be mine.<br> I don't understand how I could go back in time and return a vehicle, I would have returned the vehicle on any day that you would of advised by no one contacted me.<br> No one informed me of process and what needs to be done..<br> <br> I recieved a mail stating..<br> MF said they would pay for the additional 3 days,but avis has not recieved any sort of correspondence,they said they will only refund me once they have notification from MF directly.<br> <br> <br>