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gezani C
1 reviews | Active since Sept 2019
22 Jun 2021, 11:19
Experience account c...
Experience account challenges, in may they deducted the premium far less than my correct premium amount, took upon myself to tell them and make voluntary provisions for them to deduct correct amounts immediately, to my surprise in June instead of deducting the June premium, the deducted more by including the portion which they under deducted in may even though they recovered in in the may month
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Old Mutual Insure's replyOfficial
22 Jun 2021, 11:48Dear Gezani Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerelyConsultant: Complaints Claims | People & Brand
Old Mutual Insure's reply22 Jun 2021, 11:48
Official
Dear Gezani Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerelyConsultant: Complaints Claims | People & Brand