CL
Clare L

1 reviews | Active since Apr 2010

27 May 2020, 15:54

Exceptional Service by Lindiwe Madonsela

I called in earlier to get my premium reviewed and was told I would be called back. In my mind that was it, I thought I was never going to hear from anyone as it's a norm for call centre agents to never return calls. I was amazed when I got a call from Lindiwe Madonsela, she was so friendly, patient and she had a willing to assist attitude. I just want to thank her for being amazing and that she must continue. She is definitely an asset to Old Mutual Insure. It's because of people like her that one does not change insurances.

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply28 May 2020, 09:51
Official
 Dear  Clare Lekgothoane
 
 Thank you for the wonderful compliment, we will pass this on to the relevant department.
 
 Warm Regards
 
Consultant: Complaints Claims | People & Brand