MN
MELVIN N

1 reviews | Active since Jul 2023

27 May 2026, 14:29

Exceptional and Prompt Service from Zusiphe Naki

I would like to highly commend Zusiphe Naki from Old Mutual Insure for the outstanding service I received. Although this was my first time dealing with her, she was incredibly prompt, efficient, and quick to assist with my query.Zusiphe made the entire process seamless, showcasing her dedication and professionalism. It is rare to find such proactive customer service, and she truly went above and beyond to ensure everything was handled perfectly.Thank you, Zusiphe, for making this a positive experience!

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply27 May 2026, 15:08
Official
Dear Melvin

Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.

Warm Regards 

Assessor: Complaints & Continuous Improvement