1 reviews | Active since Sept 2013
Excellent Service from Mutual & Federal
I would like the commend the excellent customer service i received from Mutual & Federal after i've lodged a complaint with Hello Peter when my claim was not attended to by MTN SP for almost 4 months.<br> <br> After MF received my complaint, they contact me and the consultant by the name Nnyana ****tswa, a Consultant: Complaints General : Brand, Customer & Transformation who handled my complaint from day 1 until the end was very good, well mannered, i received everyday updates as to how far the process is with the service provider and often push the service provider to attend the complaint as quick as possible.<br> <br> I'm very happy my claim is now settled <br> <br> Continue doing this splendid service.<br> <br> Regards,<br> <br> Kagiso
Thank you for the outstanding feedback,
we shall certainly advise the relevant line manager and ensure that Nnyana ****tswa is recognised for her customer orientated service.
Thank you
Kindest Regards
Customer Experience
Mutual & Federal
Thank you for the outstanding feedback,
we shall certainly advise the relevant line manager and ensure that Nnyana ****tswa is recognised for her customer orientated service.
Thank you
Kindest Regards
Customer Experience
Mutual & Federal
