BN
Bashan N
1 reviews | Active since Jan 2010
11 Jan 2016, 14:58
Excellent service delivery
I am firm believer in giving recognition to great service when its due and this is one of them. I have all my insurances with Unison risk management which is administered by Mutual and Federal for a number of years. Every time I contact Trudy or Algonda for my queries and claims I always get excellent service and feedback. A big thank you to Mutual and Federal for delivering on your promises and being so efficient during claims . Looking forward to being with you guys well into the future. Keep up the excellent customer service.
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Replies (1)0
Replies (1)Old Mutual Insure's replyOfficial
11 Jan 2016, 15:49Hello bashan,
Thank you for the outstanding feedback,
we shall certainly advise the relevant line managers and ensure that these individuals are recognised for their customer orientated service.
Thank you
Mutual and Federal Customer Experience
Thank you for the outstanding feedback,
we shall certainly advise the relevant line managers and ensure that these individuals are recognised for their customer orientated service.
Thank you
Mutual and Federal Customer Experience
Old Mutual Insure's reply11 Jan 2016, 15:49
Official
Hello bashan,
Thank you for the outstanding feedback,
we shall certainly advise the relevant line managers and ensure that these individuals are recognised for their customer orientated service.
Thank you
Mutual and Federal Customer Experience
Thank you for the outstanding feedback,
we shall certainly advise the relevant line managers and ensure that these individuals are recognised for their customer orientated service.
Thank you
Mutual and Federal Customer Experience
