JWvL
John W van Lelyveld
1 reviews | Active since Nov 2009
09 Mar 2015, 13:23
EXCELLENT SERVICE AND PERSONALITY
Visit the branch in Brink Street.<br> Receptionist went an extra mile to assist me with my claim<br> The claim was finalized within 24 hours and I could replace my damaged item<br> <br> Thank you Mutual & Federal and your staff for going an extra mile to help us<br> <br> Regards<br> Jan van Lelyveld
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Replies (1)
Old Mutual Insure's replyOfficial
09 Mar 2015, 13:26Hello janvl,
Thank you for the outstanding feedback,
we shall certainly advise the relevant line manager and ensure that the individual is recognised for their customer orientated service.
Thank you
Kindest Regards
Customer Experience
Mutual & Federal
Thank you for the outstanding feedback,
we shall certainly advise the relevant line manager and ensure that the individual is recognised for their customer orientated service.
Thank you
Kindest Regards
Customer Experience
Mutual & Federal
Old Mutual Insure's reply09 Mar 2015, 13:26
Official
Hello janvl,
Thank you for the outstanding feedback,
we shall certainly advise the relevant line manager and ensure that the individual is recognised for their customer orientated service.
Thank you
Kindest Regards
Customer Experience
Mutual & Federal
Thank you for the outstanding feedback,
we shall certainly advise the relevant line manager and ensure that the individual is recognised for their customer orientated service.
Thank you
Kindest Regards
Customer Experience
Mutual & Federal