1 reviews | Active since Jun 2015

22 Sept 2016, 14:42

Excellent service

<p>Very happy with the service I received from Rowan at the Mutual & Federal Assessment Centre in Frank Street, Port Elizabeth. He was friendly, professional and thorough.. I received updates on the progress of my claim timeously - all was resolved within a day! I'm so happy with the ease & speed with which the claim was assessed, processed and approved. Really great service from them - thank you!</p>

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply03 Nov 2016, 12:00
Official

Thank you for the outstanding feedback,

we shall certainly advise the relevant line managers and ensure that these individuals are recognised for their customer orientated service.

Thank you

Kindest Regards
Customer Experience
Mutual & Federal