GT
Gert T
1 reviews | Active since Dec 2016
25 Feb 2022, 12:11
employees who are incapable of understanding the facts
struggling for a year now to get a claimed settled, because of people who don't understand what a loss of income is when a business was closed for 3 days due to a fire. all relevant documents was sent.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual Insure's replyOfficial
25 Feb 2022, 12:49Dear Gert
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply25 Feb 2022, 12:49
Official
Dear Gert
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand