Elite OM INSURE

We experienced an undetected leaking tap which damaged the cupboards below. Elite agreed to cover the cost of the damaged section and to replace the cupboard doors. The existing door pattern and colour were no longer available and in addition all the side panels needed to be replaced. Elite refused to pay for the additional side panels leaving us with a kaleidoscope of colour's which we then had to pay an additional R22000 to rectify. The ombudsman took 3 months to finally side, naturally, with Elite.